A coffee subscription is a service where freshly roasted coffee is delivered to you on a schedule of your choice — either every 2 or 4 weeks. Put in your payment details once or add money to a prepaid wallet and you get charged automatically before each order. It is quite literally the pinnacle of convenience.

Yes and no—it’s flexible! Unlike fixed monthly coffee subscription services that force you into a rigid schedule, we let you choose your own frequency based on your needs.

You can decide whether you want your coffee delivered bi-weekly (every 2 weeks) or monthly (once a month). Additionally, you have full control over the number of bags per order, so you can customize your subscription to match your coffee consumption.

You have two payment options:

1. Automatic payments using credit card, debit card, UPI or bank mandate. (Recommended)

2. Prepaid subscription by topping up your Aramse wallet.

We highly recommend this option for a truly seamless coffee experience. Here's how it works:

1. You can choose between credit card, debit card, UPI or bank mandate. Enter your details just once during sign up.

2. Going forward, your chosen payment method will automatically get charged 24 hours before your coffee order is processed.

You never have to worry about entering payment details again or missing a coffee delivery because you failed to make a payment.

The prepaid subscription allows you to top up your Aramse wallet in advance. As your coffee orders get queued, the price of the bag of coffee being sent to you gets deducted from your balance. 

When your balance runs low, we send you a reminder on email and WhatsApp 24 hours before your order is due to be queued. 

However, the reason we recommend using the previous auto-payment option is because if your wallet balance runs low and you don't top up in time, your order may get delayed.

To ensure your subscription continues without interruption, we require you to maintain a minimum balance of ₹800 per bag. E.g. if you opt for 2 bags per order then your minimum balance should be ₹1600.

A 250g bag of coffee typically costs between ₹500 and ₹1,100, depending on the roaster, variety, and processing method. If your balance falls below minimum, your subscription will be paused automatically, and you will receive an email reminder to top up your account.

If your account does not have sufficient funds at that time, your order can get delayed or may be skipped.

Yes, you can request a refund for your remaining prepaid balance at any time. Since this is an advance payment for future orders, we allow full refunds with no deductions.

Simply email us, and we will:

• Pause your subscription immediately
• Process your refund within 5–7 working days

We believe in complete flexibility.

If you make a manual top-up while you are already subscribed via credit card, debit card, or e-mandate, we will automatically use your prepaid balance first before charging your card.

Once your prepaid balance is exhausted, we will switch back to your card or e-mandate payment method as usual

This is precisely why we've built 'My Coffee Journey' into your account. It's a list of every coffee we've sent you along with feedback options. Use the buttons to tell us if you loved, liked or disliked a coffee and even add notes. This information coupled with our expertise will ensure that you consistently receive coffee that you love.

Absolutely! Our flexible coffee subscription allows you to pause your plan anytime without any penalties.

To pause your subscription:

1. Go to Account Preferences > Subscriptions
2. Click on the ‘Pause’ button

Keep in mind that any orders already queued for processing will still be shipped as scheduled, as we work closely with roasters to ensure freshness. Your subscription will remain paused until you choose to resume it.

We’ve got you covered! If you find yourself running low on coffee before your next scheduled shipment, simply hit the "I Want Coffee Now" button in your account, and we’ll dispatch an extra bag to you right away.

This ensures you never have to wait too long for your next coffee fix.

We make your life easy by curating the best specialty coffee based on your preferences.

Here’s how it works:

• When you sign up, you select a Flavor Preference (e.g., fruity, nutty, chocolatey).
• Based on your selection, we curate coffees that match your taste.
• For an even more personalized coffee experience, we recommend filling out the Palate Preferences section in your account settings.

If you love discovering new coffee varieties but don’t want the hassle of choosing, this is perfect for you.

‘Schmancy Coffees’ are experimental, rare, and exclusive coffee lots from India’s best specialty roasters. These may include:

• Imported beans sourced from top global coffee-growing regions
• Innovatively processed coffees using fermentation techniques like anaerobic, honey, or carbonic maceration
• Limited edition micro-lots and nano-lots with exceptional flavor profiles

Because these coffees are produced in small batches, they are released on an ad-hoc basis and are not available regularly. If you opt into Schmancy Coffees, we will send them whenever they are available—always a pleasant surprise!

These coffees tend to be higher in price (up to ₹950 per bag), but they offer an extraordinary tasting experience for coffee lovers who enjoy pushing the boundaries of flavor.

Shipping is completely free for all subscription orders within India. No additional delivery fees, just great coffee straight to your doorstep.

Every bag of coffee is roasted to order and shipped directly from the roaster, ensuring that you receive your coffee at peak freshness.

Unlike store-bought coffee that may have been sitting on shelves for months, our coffee arrives freshly roasted, preserving its aroma, flavor, and quality.

Yes! Your payment information is securely processed through Razorpay, and we do not store or collect your card details.

• All transactions are encrypted and secure
• We never sell your data to third parties
• You can find more details in our Privacy Policy & Terms and Conditions

Additionally, we will only contact you via email for coffee-related updates—no spam, just good coffee news.